General Questions

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22 articles in this collection
Written by Nijat

How to start working with MigrationPro service?

MigrationPro is an easy and straightforward service that helps you to migrate your shop data to another eCommerce platform quickly...
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Written by Nijat
Updated over a week ago

How to calculate the Entity Limit of my store?

The greatest entity number among the count of items, products, customers and orders are used to determine the Entity Limit...
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Written by Nijat
Updated over a week ago

What is the price of migrating products?

The price for the migration is calculated based on the Entity Limit. Entity Limit is calculated using the highest entity number of...
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Updated over a week ago

Does the migration tool come with technical support?

One of the most important features of our migration tool is its robust technical support. And yes, you get support for 1 year from...
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Written by Nijat
Updated over a week ago

What is the mp_connector package and how to use it?

For your convenience, we have created a package that will make it easy to connect our migration tool to your open source carts...
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Written by Nijat
Updated over a week ago

What is Recent Data Migration?

When you switch stores, Recent Data Migration will transfer all data like products, customers, orders, etc. that have newly appeared...
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Written by Nijat
Updated over a week ago

Is the price a one off or monthly?

Our service is a one-time payment. Once you have made your purchase with us, you will have...
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Written by Nijat
Updated over a week ago

How many migrations can I perform?

You are allowed to perform an unlimited number of migrations from your Source Store to Target Store that match the Source Cart type and...
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Written by Nijat
Updated over a week ago

I am going to perform the migration on our test store first. Am I then able to do it on the production store without buying the tool again?

As our service is a one-time payment, it includes total access to unlimited migrations. You can perform data migration from...
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Written by Nijat
Updated over a week ago

I have completed my payment, but my dashboard reports that the order is processing?

Our Technical Support is valid for 12 months from the date of purchase. This means...
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Updated over a week ago

Is there any money-back guarantee if the service does not work correctly?

If you experience any issues with data migration within 30 days after purchase, we offer a full refund. We give...
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Updated over a week ago

What is a 301 Redirect?

301 is an HTTP status code sent by a web server to a browser. A 301 signals a permanent redirect from one URL...
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Written by Nijat
Updated over a week ago

Will I be charged for all the products, customers and orders that I have?

You will be charged only for those products, customers and orders that you wish to migrate. As an example, if...
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Updated over a week ago

Will customers' order history be available to them after the migration?

Yes. With the migration tool, you can import all your customer information and keep it organized in your Target Store. Customers will...
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Updated over a week ago

Is the service GDPR compliant?

With the General Data Protection Regulation (GDPR), we commit to complying with privacy, security, and transparency requirements that...
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Updated over a week ago

What is a 302 Redirect?

The 302 status code is a redirection message that occurs when a resource or page you're attempting to load has been temporarily moved...
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Updated over a week ago

Does the migration tool migrate product variations?

Yes. You can transfer all products with their variations and custom options from the existing store to the new store. One parent product...
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Written by Nijat
Updated over a week ago

How can I migrate my store to the other eCommerce platform?

Migration from an old store to a new platform can be done in just a couple of simple steps...
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Updated over a week ago

How does the SEO URL Redirects plugin work?

The SEO URL Redirects extension is a robust plugin that helps you automatically redirect old URLs to the new URLs...
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Updated over a week ago

How can I upgrade the Entity Limit?

If you want to upgrade the Entity Limit to a higher plan, all you need to do is pay the difference in pricing between...
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Updated over a week ago

Does the migration tool import product images?

Yes, all product images will be moved to a new store during the migration process...
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Updated over a week ago

How does Customer Password Plugin work?

With the Customer Password Plugin, customers can login to the Target using their old passwords, without resetting them...
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Written by Nijat
Updated over a week ago