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General Questions
54 articles
How to start working with MigrationPro service?In this article, you'll learn about MigrationPro Services
How to calculate the Entity Limit?In this article, you'll learn how to estimate the entity limit of your store
What is the price of migrating products?The price for the migration is calculated based on the Entity Limit. Entity Limit is calculated using the highest entity number of...
Does the migration tool come with technical support?One of the most important features of our migration tool is its robust technical support. And yes, you get support for 1 year from...
What is the mp_connector package and how to use it?For your convenience, we have created a package that will make it easy to connect our migration tool to your open source carts...
What is Recent Data Migration?In this article, you'll learn what is Recent Data migration and how to start recent data migration
Is the price a one off or monthly?Our service is a one-time payment. Once you have made your purchase with us, you will have...
How many migrations can I perform?You are allowed to perform an unlimited number of migrations from your Source Store to Target Store that match the Source Cart type and...
I am going to perform the migration on our test store first. Am I then able to do it on the production store without buying the tool again?As our service is a one-time payment, it includes total access to unlimited migrations. You can perform data migration from...
I have completed my payment, but my dashboard reports that the order is processing?Our Technical Support is valid for 12 months from the date of purchase. This means...
Is there any money-back guarantee if the service does not work correctly?If you experience any issues with data migration within 30 days after purchase, we offer a full refund. We give...
What is a 301 Redirect?301 is an HTTP status code sent by a web server to a browser. A 301 signals a permanent redirect from one URL...
Will I be charged for all the products, customers and orders that I have?You will be charged only for those products, customers and orders that you wish to migrate. As an example, if...
Will customers' order history be available to them after the migration?Yes. With the migration tool, you can import all your customer information and keep it organized in your Target Store. Customers will...
Is the service GDPR compliant?With the General Data Protection Regulation (GDPR), we commit to complying with privacy, security, and transparency requirements that...
What is a 302 Redirect?The 302 status code is a redirection message that occurs when a resource or page you're attempting to load has been temporarily moved...
Does the migration tool migrate product variations?Yes. You can transfer all products with their variations and custom options from the existing store to the new store. One parent product...
How can I migrate my store to the other eCommerce platform?Migration from an old store to a new platform can be done in just a couple of simple steps...
How does the SEO URL Redirects plugin work?The SEO URL Redirects extension is a robust plugin that helps you automatically redirect old URLs to the new URLs...
How can I upgrade the Entity Limit?If you want to upgrade the Entity Limit to a higher plan, all you need to do is pay the difference in pricing between...
Does the migration tool import product images?Yes, all product images will be moved to a new store during the migration process...
Is it possible to delete Source Store after migration?In this article, you'll learn if you can delete the Source store after the migration
Can I lose my data during from Source Store migration?In this article, you'll learn if it is possible to loose data from Source Store during migration?
How soon can I expect the migration to be done?In this article, you'll learn about migration time
What is Re-migration process?In this article, you'll learn about the Re-migration process
How to perform Re-migrationIn this article, you'll learn how to start Re-migration
Is it possible to choose entities for Recent Data MigrationIn this article, you'll learn how to choose entities for Recent Data Migration
Is it possible to run Recent Data Migration several times?In this article, you'll learn about Recent Data Migration
How to start migrationIn this article, you'll learn how to start a migration in MigrationPro
Is Demo Migration Free?In this article, you'll about Demo Migration
Is Recent Data Migration free?In this article, you'll learn in which cases recent data migration free
How to add MigrationPro IP to whitelist?In this article, you will learn how to add MigrationPro IP to the whitelist
Setting permissions for connectorIn this article, you'll learn how to setup permissions for the connector file
What is Demo Migration?In this article, you'll learn what is Demo Migration
Additional OptionsIn this article, you'll learn about additional options
Is it possible to migrate orders without customers?In this article, you'll learn if it is possible to migrate orders without migrating customers
The result did not satisfy me. What do I need to do?In this artcile, you'll learn what you need to do when you are dissatisfied with our service
Is estimation of migration time 100% accurate?In this article, you'll learn about migration estimation time
Is it possible to rerun the Demo Migration?In this article, you will learn how to rerun Demo Migration
Is it possible to close web browser during migration?In this article, you'll learn if it is possible to close web browser during the migration
What does order status mapping mean?In this article, you'll learn what does order status mapping mean
Recent Data Migration and Re-migration: What's the difference?In this article, you'll learn what is the difference between Recent Data Migration and Re-migration
How to migrate recently created items?In this article, you'll learn how to migrate recently created data
Is it possible to migrate only one entity?In this article, you'll learn how many entities you can migrate
How can I migrate only specific data not all of them?In this article, you'll learn how to migrate speceific data
Is it possible to migrate Coupons?In this article, you'll learn how to migrate Coupons using MigrationPro
Is it possible to migrate blog posts, CMS pages with MigrationPro?In this article, you'll learn how to migrate blog posts and CMS pages using MigratioPro
How to estimate migration costs?In this article, you'll learn how to estimate the migration cost
Having problems with payment methods? Here's what to doIn this article, you'll learn what you need to do when you have problems with payment methods
Discount Code doesn’t work. What to do?In this article, you'll learn what you need to do if your discount code does not work
How to use Discount Code?In this article, you'll learn how touse discount code
How to get invoice after purchase?In this article, you'll learn how to get invoice after making a purchase
Is Re-migration free?In this article, you'll learnin whcih situations re-migration free
Is it possible to edit Source Store during Migration?In this article, you'll learn why you should not edit Source Store during Migration