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Will customers be able to enter their Shopify accounts?
Will customers be able to enter their Shopify accounts?

In this article, you'll learn how to activate customer accounts in Shopify

Updated over a week ago


When a customer is migrated to the Shopify store, an account is not created for that customer by default. What is actually migrated is the customer's order history and customer information. However, the customer would still have to create an account in Shopify with their old email, or, at the top of the customer's page in the admin section, you would need to invite them to change their password.

There are two ways to send account activation invitations to Shopify customers:

Send invitations one-by-one

  1. Log in to your Shopify Admin Dashboard

  2. Click Customers

  3. Enter one specific customer account

  4. Click More Actions - > Send Account Invite

  5. Customize the template as you wish

  6. Click Review email -> Send email

Send invitations at once

You can use the Bulk Activation Sender application to send all of your customers an account activation at once. To do that follow these steps:

  1. Install Bulk Activation Sender application

  2. After the installation, you'll be redirected to the new page. Click Next

Keep in mind

Until an account is activated by the client, only you will have access to the customer order history in the admin section. This is the Shopify Rules. However, you will see customers and orders on your Shopify store admin dashboard

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