After migrating to Shopify, you'll notice that orders have multiple status types. Here's a breakdown of each one.
Order Status
Shows the overall state of the order:
Open - the order is active and being processed
Archived - the order has been closed/completed
Cancelled - the order was cancelled
Payment Status
Pending - payment has been initiated but not yet confirmed
Authorized - payment has been authorized but not yet captured
Partially paid - only part of the total has been paid
Paid - payment has been received in full
Partially refunded - a partial refund has been issued
Refunded - the full amount has been refunded
Voided - the payment was cancelled before capture
Expired - the payment authorization expired before it was captured
Fulfillment Status
Shows the state of order fulfillment:
Unfulfilled - no items have been shipped yet
In progress - some items have been fulfilled, or a fulfillment request has been sent
Partially fulfilled - some items have been shipped, others have not
On hold - fulfillment is temporarily paused
Scheduled - fulfillment is scheduled for a later date
Fulfilled - all items have been shipped
Pending fulfillment - a fulfillment request is awaiting a response
Return Status
Only appears when a customer initiates a return:
Return in progress - the return has been requested and is being processed
Returned - the return has been completed
For more details on how order statuses are mapped during migration, see:
What Does Order Status Mapping Mean?
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