Once the purchase is completed, you receive full access to the service, including one year of support.
The one-year support covers assistance related to the original migration. This includes:
Fixing migration-related errors
Re-running the migration of entities within the purchased scope
Resolving technical data inconsistencies related to the full import
Please note that requests outside the original migration scope, such as importing new data batches from 3rd party sources or performing additional tasks not included in the initial order, are considered separate services. These are not covered under migration support and may require an additional development effort and charge correspondingly.
Our Migrationpro Support Team is here to help!
Feel free to contact us via email at [email protected] or use the Live Chat available in the bottom-right corner of the page!