Customer Support
6 articles in this collection
Written by Nijat
Written by Nijat
I encountered errors during the migration process, what should I do?
If you are experiencing any errors during the migration to a new platform please follow the instructions below...
Written by Nijat
Updated over a week ago
Updated over a week ago
Does the migration tool come with technical support?
One of the most important features of our migration tool is its robust technical support. And yes, you get support for 1 year from...
Written by Nijat
Updated over a week ago
Updated over a week ago
Can I do a test before buying the migration service?
Yes. We offer a Free Demo so you can see how it can help you migrate your store quickly, securely, and accurately...
Written by Nijat
Updated over a week ago
Updated over a week ago
How to follow the tickets I have submitted?
There are 2 different ways to check and reply to your ticket...
Written by Nijat
Updated over a week ago
Updated over a week ago
I didn't get any response on my ticket?
We are proud of our customer service. We have a 24-hour guaranteed response period. When you submit a ticket during our working hours...
Written by Nijat
Updated over a week ago
Updated over a week ago
What are your customer support channels?
At MigrationPro, we've made customer support a priority. That's why our team is available to chat 24/7...
Written by Nijat
Updated over a week ago
Updated over a week ago