If you receive an error message referring to mp_connector while using our migration tool, the error could be one of the following:
Common errors:
Incorrect URL for the website.
The mp_connector folder was not uploaded to the website.
The connector.php file was uploaded without its parent folder, mp_connector.
Incorrect permissions for the mp_connector file or folder. Permissions should be adjusted according to the provided instructions.
mp_connector does not work after it has been uploaded.
Technical errors:
The mp_connector was downloaded from a different account -> Invalid secret token
(Technical Issue) Expired SSL/TLS certificate.
(Technical Issue) Password Authentication is enabled on the homepage.
(Technical Issue) The web server is blocking POST requests from remote servers.
Note: If you can't resolve the issue on your own, please contact our support team for assistance