If you receive an error message referring to mp_connector while using our migration tool, the error could be one of the following:
Common errors:
Incorrect URL for the website.
The mp_connector folder was not uploaded to the website.
The connector.php file was uploaded without its parent folder, mp_connector.
Incorrect permissions for the mp_connector file or folder. Permissions should be adjusted according to the provided instructions.
mp_connector does not work after it has been uploaded.
Technical errors:
The mp_connector was downloaded from a different account -> Invalid secret token
(Technical Issue) Expired SSL/TLS certificate.
(Technical Issue) Password Authentication is enabled on the homepage.
(Technical Issue) The web server is blocking POST requests from remote servers.
If you can't resolve the issue on your own, please contact our support team for assistance.